Master the soft skills you need to succeed as a healthcare professional! A guide to personal behaviors, Job Readiness for Health Professionals, 4th Edition covers 48 different soft skills, including effective communication, collaborating with colleagues, time management, and searching for and applying for jobs. Engaging, hands-on exercises help you apply these skills in a variety of circumstances and practice settings. Easy to read and easy to follow, this book describes the proven strategies and practices that will help you find your first healthcare job and advance in your career.

• Guidelines to building a professional portfolio include checklists, a certificate, mock interviews, and ways to keep resumes up to date, all helping you create an effective tool demonstrating job readiness and advancement.
• Critical-thinking and problem-solving skills prepare you to analyze and handle situations, to better manage conflict and to quickly and effectively adapt to changes.
• Case studies show how specific soft skills are related to the challenges and issues of the healthcare profession.
• Work-text format includes journaling and self-reflection activities, providing opportunities to practice and apply skills.
• Learning objectives for each chapter provide measurable outcomes for you to achieve.
• Logical organization of topics begins with self-management and interpersonal skills, and moves on to communication skills, career building skills, and finally planning and advancing a career.
• Storytelling approach uses vignettes and realistic scenarios to make the content more personal and relatable.

• NEW! Preparing for the Externship chapter is added to this edition.
• NEW job readiness content includes up-to-date information on the use of social media, as well as certifications and registrations for healthcare professionals, mentoring, work-life balance, and continuing education.
• NEW! Updated content on diversity, equality, and inclusion is also added to this edition.
• NEW What If? scenarios and case studies are added.

UNIT I SELF-MANAGEMENT AND INTERPERSONAL SKILLS
CHAPTER 1 Beginning Your Career
CHAPTER 2 Managing Your Emotions
CHAPTER 3 Building Emotional Strength
UNIT II COMMUNICATION SKILLS
CHAPTER 4 Mastering Professional Communication
CHAPTER 5 Building Relationships
CHAPTER 6 Communicating in Health Care
CHAPTER 7 Managing Conflicts
UNIT III CAREER BUILDING SKILLS
CHAPTER 8 Being a Successful Student
CHAPTER 9 Preparing for the Externship
CHAPTER 10 Starting the Job Search
CHAPTER 11 Apply for Jobs
CHAPTER 12 The Interview Process
UNIT IV PROFESSIONAL SKILLS AND DEVELOPMENT
CHAPTER 13 Ready for Work
CHAPTER 14 Planning for Career Success
CHAPTER 15 Advancing in Your Career
Index

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